Administrative Assistant Skills
Time & Location
About the Course
Promaxis is a Learning Services Supply Arrangement Holder with PWGSC SA/SO E60ZH-1700LS
ADMINISTRATIVE ASSISTANT
DESCRIPTION
This course will detail the role an administrative assistant plays in the office environment.
COURSE CONTENT
INTRODUCTION
• Who is the Administrative Assistant?
• Checklist of Responsibilities
WEARING MANY HATS
• Managing Multiple Roles
• What Hats Do Others See You Wearing?
• What Your Manager Expects
ASSISTING THE MANAGER
• Are They Lost Without You?
• Anticipate Needs
• Act as a Communication Liaison
• Making the Connection
• Act as a Communication Buffer
• Take Over Projects for your Boss
SUPERVISING OFFICE OPERATIONS AND STAFF
• Are You Ready to be a Supervisor?
• Supervisory Skills Self-Assessment
• Seven Supervisory Challenges
PROVIDING INFORMATION
• Are You a Wealth of Information?
• Developing the Detective Hat
• Sharing the Information
Promaxis is a Learning Services Supply Arrangement Holder with PWGSC SA/SO E60ZH-1700LS
SPECIAL CONCERNS OF THE ADMINISTRATIVE ASSISTANT
• Personal Requests
• Work Overload
• Dealing with Interruptions
• Supporting Two or More People
• Conclusion
- Course Participants$299+$38.87 HST$299+$38.87 HST0$0